Online courses in back office
Customer Relationship Management
Learners Point Training InstituteThe Customer Relationship Management course introduces professionals to foundational concepts of CRM that they can im...
View CourseCustomer Service - Diploma
Learnovate Training CenterOutline of Our Customer Service Training21 Hours of formal training to provide customer query resolution ; Wee...
View CourseCustomer Relations Management (CRM)
Al Manal Training CenterCustomer Relationship Management (CRM) is dedicated to strategies for creating and maintaining a loyal customer base,...
View CourseCustomer Success Manager Advanced Diploma
Course LineCustomer Success Manager Advanced Diploma Online Training Do you want to start a career in the Customer Success Mana...
View CourseCertificate in Call Centre Success
Global EdulinkDo you work for a call centre dealing with product support or information enquiries? Do you carry out telemarket...
View CourseProfessional Customer Service Skills Diploma
The Teachers TrainingAre you ready to take your customer service skills to the next level? Our comprehensive "Professional Customer S...
View CourseLearning Impressive Telephone Techniques Certificate
New Skills AcademyLearning Impressive Telephone Techniques Certificate Telephone communications are an integral part of most businesses...
View CourseBusiness Etiquette Diploma
Course LineThe Business Etiquette course begins with the essential knowledge of Business Etiquette and progresses to impart shar...
View CourseTelephone Skills Diploma
Global EdulinkBuild confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Dipl...
View CoursePopular back office courses in London
Customer Experience Excellence
London Training For ExcellenceOverview How your customers experience your company is critical to your brand. Poor customer experiences can have ca...
View CourseCustomer Service and Revenue Generation
London Training For ExcellenceOverview Customer service isa key differentiatorin a context where companies are offering comparable products and se...
View CourseService Excellence
London Training For ExcellenceOverview Service excellence is achieved when a company consistently meets or exceeds its customers' expectations...
View CourseAdvanced Customers Relation Management
ConvertasDay One: Defining and appreciating the customer · Definition of customer · Definition of cu...
View CourseCustomer Satisfaction & Loyalty
ConvertasDay 1 Key definitions · Customer satisfaction, retention, loyalty and delight · Levels of ...
View CourseOnline Customer Service/Relationship Management
British Academy For Training & DevelopmentCourse Description:Managing relationships with customers has become a critical organizational competency. Get win...
View CourseCustomer Experience Management
British Academy For Training & DevelopmentCourse Description:Increasingly, organisations are recognising that the complete experience enjoyed or endured by...
View CourseCustomer Service Excellence
British Academy For Training & DevelopmentCourse Description:This course empowers delegates to facilitate increased customer loyalty and long-term client r...
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