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... as a point of escalation for client issues ... a decision maker and technical authority.Required QualificationsWindows ... more
... team that provides exceptional technical assistance enabling our ... as you respond to escalated issues report critical ... more
... project delivery. Technical Expertise Apply technical knowledge and ... seeking resolutions and escalating when necessary. ... more
... support desk.Manage escalated customer complaints and ... for growth.Proactively communicate technical product changes and ... more
... and other applications.Provide technical support and assistance to ... with hardware and software.Escalate requests to the ... more
... technical support process and escalation management Passionate with technical ... more
... act as the escalation point when normal ... or Electronics Engineering.Technical KnowledgeGeneral knowledge of ... more
... technical problems on all projects.Research technical ... more
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