Online courses in techniques
Telephone Handling Skills Diploma
1TRAININGProviding excellent customer service is essential in business. This Diploma in Telephone Handling Skills introdu...
View CourseCustomer Service
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
View CourseCertified EPABX Operator
VskillsEPABX stands for Electronic Private Automatic Branch Exchange which is a private telephone network used by companie...
View CourseAchieving Sales on the Telephone Certificate
New Skills AcademyAchieving Sales on the Telephone Certificate The Achieving Sales on the Telephone course will teach you the skills an...
View CourseTelesales Executive
John AcademyLearn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this ...
View CourseCustomer Service Skills
John AcademyThe way you treat your customers can make or break the deal. That’s why the first rule of building a successful...
View CourseDealing with Difficult People and Situations Certificate
New Skills AcademyHandling Difficult People and SituationsDifficult people cost businesses hundreds of billions of pounds every yea...
View CourseCertified Customer Service Professional
VskillsCustomer service has evolved into an essential part for business and organizations. Increased technology usage, has...
View CourseDiploma in Telesales Marketing Level 3
1TRAININGOverviewWould you like to gain an accredited qualification which demonstrates a high level of skill and knowledge...
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