Online courses in contact center
International Certificate in Advanced Leadership Skills
LEORON Professional Development InstituteLeadership is not something people are born with; leadership can be learnt. All around the world businesses are reali...
View CourseCertificate in Strategy Management and the Balanced Scorecard
LEORON Professional Development InstituteOne of the key challenges that most organizations face is strategic alignment between the top management and the work...
View CourseCertified Business Operations Professional
LEORON Professional Development InstituteAs survival in the modern business environment becomes more important than success and profit, the modern demands pla...
View CourseFacility Management Professional® - Review Course
LEORON Professional Development InstituteIFMA's Facility Management Professional (FMP) designation is a knowledge-based credential that will help to accelerat...
View CourseCertificate in Internal Audit Leadership
LEORON Professional Development InstituteThe Masterclass in Internal Audit Leadership & Management is one of our unique certificates due to the added valu...
View CourseCertificate in Organizational Leadership
LEORON Professional Development InstituteMany have observed that there is a leadership crisis in organizations of all types, worldwide. Marketplace and techno...
View CourseCertified Product Manager
LEORON Professional Development InstituteOur three-day Certified Product Manager Program combines the latest in Product Management, Problem Solving and Busine...
View CourseStrategic Workforce Planning - Certification Program
LEORON Professional Development InstituteMove your career, and your business, forward with the most sought after skill in talent management today. HCI's S...
View CourseSupplier Relationship Management Practitioner
LEORON Professional Development InstituteBusinesses are increasingly reliant on their supply partners. Learn how to focus on the suppliers who can help your o...
View CoursePopular contact center courses in Kenya
Grant Management and Fundraising
FineResults Research ServicesINTRODUCTION This course is comprehensive on grants management and fundraising, spanning the grants lifecycle from p...
View CourseThe art of holding Effective meetings
Gerizim ConsortiumAfter the completion of the course,the participants will be able to; Appreciate the role of meetings in the runn...
View CourseLeadership and Management Skills for New Managers and Supervisors
FineResults Research ServicesThis training course provides an understanding of the issues which allow for effective management and supervision, su...
View CourseFocused Group Discussions
Gerizim ConsortiumAfter the completion of the course, the participants will be able to; Understand the use of focus groups as a qualit...
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