Online courses in contact center
Certified Facility Manager (CFM)
Learners Point Training InstituteOVERVIEW: The Certified Facility Manager certification is a credential that is recognized across the world and valued...
View CourseCertified Strategic Manager (UK Certification)
Learners Point Training InstituteIn today's competitive world and dynamically evolving markets, business goals are hard to achieve without adoptin...
View CourseCertified Business Analysis Professional (CBAP)
Learners Point Training InstituteOVERVIEW: The Certified Business Analysis Professional is a professional certification for individuals with extensive...
View CourseLeadership and Team Building
Learners Point Training InstituteOVERVIEW: The Leadership and Team Building course provides a practical guide to understanding leadership roles and te...
View CourseCertification of Competency in Business Analysis (CCBA) Boot Camp
International Institute for Learning, IncCCBA® Exam Preparation Course: This targeted CCBA® (Certified Competency Business Analysis Professional&trad...
View CourseCorporate Governance
The Gulf ConsultantThe Corporate Governance Course is designed to provide business owners, entrepreneurs, corporate executives, and dire...
View CourseChange Management and Leadership
The Gulf ConsultantUnderstanding Change What Changes Are Coming? (Generation Y, Technology, Working Conditions, etc.) Theo...
View CourseManaging Benefits™ Foundation
International Institute for Learning, IncManaging Benefits™ Foundation Course:IIL is an APMG Accredited Training Organization (ATO) for Managing Benefit...
View CourseChange Management Practitioner
International Institute for Learning, IncChange Management Practitioner Course: This Change Management course provides practical knowledge of Change Ma...
View CoursePopular contact center courses in Kenya
Monitoring and Evaluation Workshop
ConvertasObjectiveUnderstand the organizational context within which PM&E is implemented Develop monitoring and eva...
View CourseOperations Management for Hospitality
ConvertasDay 1: · Values, Vision, Mission, · Impacts of Organizational Culture · Strate...
View CourseProject Metrics KPIs & Dashboards
ConvertasDay 1 The driving forces for better project metrics · Executive view of project management · Project manage...
View CourseStrategic Marketing Planning
ConvertasDay 1 Marketing concept · Scope and functions · Competitive pressures changing the world ...
View CourseKPIs Setting, Tracking & Providing Feedback
ConvertasDay 1 The annual strategy cycle and its major phases and components · Various types of analyses &middo...
View CourseOperational Risk Management
ConvertasDay One Risk identification tools and emerging risks · Tools and techniques for risk identification · Risk ...
View CourseOrganizational Leadership
ConvertasDay 1 Leadership and organizational behavior · Understanding leadership · Understanding or...
View CourseLeadership Excellence Workshop
ConvertasObjectiveEmphasize the critical study of leadership and its implications for global leadership Introduce selec...
View CourseEmergency Response Planning: Crisis Management
ConvertasDay 1 Hazard action prevention · Overview of prevention methods · Vulnerability analysis ...
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