Online courses in contact center management
Certified Business Analysis Professional (CBAP)
Learners Point Training InstituteOVERVIEW: The Certified Business Analysis Professional is a professional certification for individuals with extensive...
View CourseCertified Facility Manager (CFM)
Learners Point Training InstituteOVERVIEW: The Certified Facility Manager certification is a credential that is recognized across the world and valued...
View CourseCCBA
Learners Point Training InstituteOVERVIEW: The Certification of Capability in Business Analyst represents one of the fastest-growing professional cert...
View CourseLeadership and Team Building
Learners Point Training InstituteOVERVIEW: The Leadership and Team Building course provides a practical guide to understanding leadership roles and te...
View CourseChange Management
London Training For ExcellenceIntroduction:Change management is a structured approach to transitioning individuals, teams and businesses from a...
View CourseLeading Projects & Leading People
International Institute for Learning, IncThis practical project management course integrates essential project management fundamentals with effective leadersh...
View CourseBusiness Analysis Certificate Program (BACP)
International Institute for Learning, IncBusiness Analysis Certificate Program (BACP) Course: This intensive Business Analysis course is designed for individ...
View CourseNew Managers and Supervisors
The Gulf ConsultantThis Supervisory and Managerial Skills Training course is designed to equip new managers and supervisors with the fun...
View CourseBusiness Systems: Analysis and Design
London Training For ExcellenceIntroduction:Business analysis is a critical process that drives the project life cycle. The business analyst, ac...
View CoursePopular contact center management courses in Ghana
Business Continuity Management
ConvertasObjectiveExplain the approach for establishing an operational Business Continuity Management System (BCMS) align...
View CourseCreativity, Problem Solving & Decision Making
ConvertasDay One · Problem solving and decision making · Definitions and tools: an overview ·...
View CourseAdvanced Monitoring and Evaluation
ConvertasObjectiveDevelop a deeper understanding of the characteristics of effective M&E and M&E systems Review...
View CourseHR Leadership Development Program
ConvertasDay One The HR business and outside expectations · Incorporating outside expectations into the 'HR ...
View CourseOperations Management for Hospitality
ConvertasDay 1: · Values, Vision, Mission, · Impacts of Organizational Culture · Strate...
View CourseOrganizational Leadership
ConvertasDay 1 Leadership and organizational behavior · Understanding leadership · Understanding or...
View CourseStrategic Marketing Planning
ConvertasDay 1 Marketing concept · Scope and functions · Competitive pressures changing the world ...
View CourseSupportive Supervision Techniques
ConvertasObjectiveRecognize the needs to be effective at work Explain the positive attitude and behavior that should be...
View CourseBenchmarking & Best Practices
ConvertasDay 1 · Introduction to Benchmarking · Reasons to Benchmark · Types of Benchmarking · Best Practi...
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