Online courses in contact center management
Certified Facility Manager (CFM)
Learners Point Training InstituteOVERVIEW: The Certified Facility Manager certification is a credential that is recognized across the world and valued...
View CourseCertified Business Analysis Professional (CBAP)
Learners Point Training InstituteOVERVIEW: The Certified Business Analysis Professional is a professional certification for individuals with extensive...
View CourseEcommerce Mastery
Learners Point Training InstituteOVERVIEW: Ecommerce is a rapidly growing career field with numerous opportunities. The Ecommerce Mastery course in Du...
View CourseCertified Strategic Manager (UK Certification)
Learners Point Training InstituteIn today's competitive world and dynamically evolving markets, business goals are hard to achieve without adoptin...
View CourseChange Management Practitioner
International Institute for Learning, IncChange Management Practitioner Course: This Change Management course provides practical knowledge of Change Ma...
View CourseTeam Leaders
The Gulf ConsultantThis course relies on self-evaluation exercises aimed at helping participants learn about their preferred styles in l...
View CourseMicrosoft Power BI
Al Manal Training CenterAre you struggling to make sense of your data and present it in an insightful, interactive manner? With Microsoft Pow...
View CourseChange Management
London Training For ExcellenceIntroduction:Change management is a structured approach to transitioning individuals, teams and businesses from a...
View CourseLeading Projects & Leading People
International Institute for Learning, IncThis practical project management course integrates essential project management fundamentals with effective leadersh...
View CoursePopular contact center management courses in Ghana
Advanced Strategic Planning Workshop
ConvertasObjectiveMission Vision and Objectives of an organization SOWT analysis with in-depth study of all components ...
View CourseMergers and Acquisitions
ConvertasDay 1 Fundamentals of mergers and acquisitions · Distinction between mergers and acquisitions ·...
View CourseKPIs Setting, Tracking & Providing Feedback
ConvertasDay 1 The annual strategy cycle and its major phases and components · Various types of analyses &middo...
View CourseProject Metrics KPIs & Dashboards
ConvertasDay 1 The driving forces for better project metrics · Executive view of project management · Project manage...
View CourseCorporate Governance Best Practices
ConvertasDay 1 Overview of Corporate Governance (CG) · Definition of corporate governance · The sco...
View CourseEmergency Response Planning: Crisis Management
ConvertasDay 1 Hazard action prevention · Overview of prevention methods · Vulnerability analysis ...
View CourseProcess Management
ConvertasDay 1 Process definitions and elements * Process definition * Process approach to improvement * Advant...
View CourseResult Based Management Workshop
ConvertasObjectiveUnderstand the theory of change and strategic results framework Risk register Integrated monitoring...
View CourseSimplification of Work Process
ConvertasDay 1 The Management Process in Perspective · Planning the work · Types of plans ·...
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