Online courses in telephone skills
Call Centre & Customer Service
Course GateDescription:The key to a company's success is making sure their call centre supervisors are trained in their prod...
View CourseCustomer Service Advisor
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
View CourseTelesales Executive
Knowledge GateAre you ready to embark on a journey towards becoming a successful Telesales Executive? Our comprehensive training pr...
View CourseTelecommunications Engineering Level 3 Advanced Diploma
Course LineTelecommunications Engineering Level 3 Advanced Diploma Online Training Do you want to start a career in the Telecom...
View CourseTelephone Handling Skills Diploma
1TRAININGProviding excellent customer service is essential in business. This Diploma in Telephone Handling Skills introdu...
View CourseDealing with Difficult People and Situations Certificate
New Skills AcademyHandling Difficult People and SituationsDifficult people cost businesses hundreds of billions of pounds every yea...
View CourseOnline Telephone Receptionist
John AcademyConvincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job e...
View CourseCustomer Service Assistant
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
View CourseCustomer Service Skills
John AcademyThe way you treat your customers can make or break the deal. That’s why the first rule of building a successful...
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