Online courses in contact center
Leadership and Team Building
Learners Point Training InstituteOverviewLeadership skills are essential for guiding teams and achieving organizational success. The Leadership an...
View CourseCCBA
Learners Point Training InstituteOVERVIEW: The Certification of Capability in Business Analyst represents one of the fastest-growing professional cert...
View CourseCertified Strategic Manager (UK Certification)
Learners Point Training InstituteIn today's competitive world and dynamically evolving markets, business goals are hard to achieve without adoptin...
View CourseCertified Business Analysis Professional (CBAP)
Learners Point Training InstituteOVERVIEW: The Certified Business Analysis Professional is a professional certification for individuals with extensive...
View CourseChange Management and Leadership
The Gulf ConsultantUnderstanding Change What Changes Are Coming? (Generation Y, Technology, Working Conditions, etc.) Theo...
View CourseBalanced Scorecard (BSC)
The Gulf ConsultantThe benefits of the Balanced Scorecard Building a Balanced Scorecard from scratch Enhancing financial results ...
View CourseAgile and Flexible Leadership
The Gulf ConsultantGetting Started with Agile · What is Agile? · &n...
View CourseStrategic Operational Planning
The Gulf ConsultantThe Strategic Planning and Operational Plans course provides a comprehensive framework for understanding the critical...
View CourseLeadership Activating Abilities and Energizing Potentials
The Gulf ConsultantDay 1: Understanding Creative LeadershipIntroduction to Creative Leadership Definition and importance ...
View CoursePopular contact center courses in Angola
Simplification of Work Process
ConvertasDay 1 The Management Process in Perspective · Planning the work · Types of plans ·...
View CourseMotivational Methods and Techniques Workshop
ConvertasObjectiveUnderstand employee engagement and motivation Understand the components of employee engagement Unde...
View CourseKPIs Setting, Tracking & Providing Feedback
ConvertasDay 1 The annual strategy cycle and its major phases and components · Various types of analyses &middo...
View CourseStrategic Marketing Planning
ConvertasDay 1 Marketing concept · Scope and functions · Competitive pressures changing the world ...
View CourseCorporate Governance Best Practices
ConvertasDay 1 Overview of Corporate Governance (CG) · Definition of corporate governance · The sco...
View CourseAdvanced Supervisory Skills
ConvertasDay 1 The role of the supervisor · Definition of the supervisory role · Myths about superv...
View CourseCorporate Social Responsibility
ConvertasDay 1: Introduction to Corporate Social Responsibility · Defining Corporate Social Responsibility &midd...
View CourseMonitoring and Evaluation Workshop
ConvertasObjectiveUnderstand the organizational context within which PM&E is implemented Develop monitoring and eva...
View CourseOperational Risk Management
ConvertasDay One Risk identification tools and emerging risks · Tools and techniques for risk identification · Risk ...
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