Online courses في contact center
Team Building and Leadership
Learners Point Training InstituteHigh performing teams don't just 'happen'. Developing teams of people who work well together, and who har...
عرض الدورةCertified Business Analysis Professional (CBAP)
Learners Point Training InstituteCourse ObjectivesYou will be able to meet the following objectives:Get knowledge and skills required to be a...
عرض الدورةCertified Strategic Manager (UK Certification)
Learners Point Training InstituteIn today’s competitive world and dynamically evolving markets, business goals are hard to achieve without adopt...
عرض الدورةPrep Course for PMI’s Professional Business Analyst (PMI-PBA)® Certification Exam
International Institute for Learning, IncAbout the Program The course provides targeted exam preparation support for PMI® Professional Bus...
عرض الدورةBusiness Process Modeling
International Institute for Learning, IncA process model is a description of a process in terms of its steps or actions, the data flowing between them and the...
عرض الدورةLeading Projects & Leading People
International Institute for Learning, IncThis practical course integrates project management fundamentals with leading people principles. This learning sol...
عرض الدورةChange Management Practitioner
International Institute for Learning, IncThis course provides practical knowledge on Change Management techniques and the Practitioner certification.You wi...
عرض الدورةBTEC Firsts
NLP TechBTEC Firsts allow Level 1 and Level 2 learners to develop their knowledge and understanding by applying their learnin...
عرض الدورةBuilding High-Performance Teams
International Institute for Learning, IncAbout the Program This course pulls together the most current and popular theories and writings on this complex ...
عرض الدورةPopular contact center courses in أنغولا
Emergency Response Planning: Crisis Management
ConvertasDay 1 Hazard action prevention · Overview of prevention methods · Vulnerability analysis ...
عرض الدورةMotivational Methods and Techniques Workshop
ConvertasObjectiveUnderstand employee engagement and motivation Understand the components of employee engagement Unde...
عرض الدورةSimplification of Work Process
ConvertasDay 1 The Management Process in Perspective · Planning the work · Types of plans ·...
عرض الدورةProject Metrics KPIs & Dashboards
ConvertasDay 1 The driving forces for better project metrics · Executive view of project management · Project man...
عرض الدورةProcess Management
ConvertasDay 1 Process definitions and elements * Process definition * Process approach to improvement * Ad...
عرض الدورةStrategic Marketing Planning
ConvertasDay 1 Marketing concept · Scope and functions · Competitive pressures changing the world ...
عرض الدورةBenchmarking & Best Practices
ConvertasDay 1 · Introduction to Benchmarking · Reasons to Benchmark · Types of Benchmarking · Best Pr...
عرض الدورةAdvanced Strategic Planning Workshop
ConvertasObjectiveMission Vision and Objectives of an organization SOWT analysis with in-depth study of all component...
عرض الدورةResult Based Management Workshop
ConvertasObjectiveUnderstand the theory of change and strategic results framework Risk register Integrated monitoring...
عرض الدورة