Online courses in telephone skills
Dealing with Difficult People and Situations Certificate
New Skills AcademyHandling Difficult People and SituationsDifficult people cost businesses hundreds of billions of pounds every yea...
View CourseDiploma in Customer Service: Telephone Etiquette
Alpha AcademyAs the telephone is now widely used in business, it is important that we excel in areas of telephone communication. I...
View CourseCustomer Service Skills
John AcademyThe way you treat your customers can make or break the deal. That’s why the first rule of building a successful...
View CourseCertified Customer Service Professional
VskillsCustomer service has evolved into an essential part for business and organizations. Increased technology usage, has...
View CourseCustomer Service Assistant
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
View CourseTelephone Skills Diploma
Global EdulinkBuild confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Dipl...
View CourseTelephone Handling Skills Diploma
1TRAININGProviding excellent customer service is essential in business. This Diploma in Telephone Handling Skills introdu...
View CourseCertified EPABX Operator
VskillsEPABX stands for Electronic Private Automatic Branch Exchange which is a private telephone network used by companie...
View CourseCall Centre Essentials Diploma
StudyHubBoost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This...
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