Online courses in telephone skills
Dealing with Difficult People and Situations Certificate
New Skills AcademyHandling Difficult People and SituationsDifficult people cost businesses hundreds of billions of pounds every yea...
View CourseCustomer Service
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
View CourseAchieving Sales on the Telephone Certificate
New Skills AcademyAchieving Sales on the Telephone Certificate The Achieving Sales on the Telephone course will teach you the skills an...
View CourseDiploma in Customer Service: Telephone Etiquette
John AcademyAre you aware of the importance of communication etiques? Do you know that there specially made etiquette for custome...
View CourseCustomer Service Assistant
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
View CourseCustomer Service Advisor
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
View CourseCertified Customer Service Professional
VskillsCustomer service has evolved into an essential part for business and organizations. Increased technology usage, has...
View CourseCertified EPABX Operator
VskillsEPABX stands for Electronic Private Automatic Branch Exchange which is a private telephone network used by companie...
View CourseDiploma in Customer Service: Telephone Etiquette
Alpha AcademyAs the telephone is now widely used in business, it is important that we excel in areas of telephone communication. I...
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