Online courses in contact centre
Customer Relationship Management
Learners Point Training InstituteThe Customer Relationship Management course introduces professionals to foundational concepts of CRM that they can im...
View CourseCustomer Service - Diploma
Learnovate Training CenterOutline of Our Customer Service Training21 Hours of formal training to provide customer query resolution ; Wee...
View CourseClient Relationship Management
International Institute for Learning, IncClient Relationship Management Course: Effective client relations are crucial for building trust and achieving commo...
View CoursePhone-Based Customer Service
Course GateProviding excellent service to your customers over the phone is a skill that can set you apart from your competitors ...
View CourseCall Centre & Customer Service Beginner
Alpha AcademyWriting is a skill that can be improved when you practice regularly or take writing courses. If you are someone inter...
View CourseLevel 2 Certificate in Customer Service
John AcademyDo you want to improve your customer service skills & want to make your customers happy? Do you want to exceed cu...
View CourseCustomer Service
Study 365Certificate in Customer Service - Level 3If you've losing money because of bad customer service, here's a...
View CourseCustomer Service Executive
IOMH - Institute of Mental HealthGreat customer service can transform a business and build strong customer loyalty. This Customer Service Executive co...
View CourseCertified Customer Service Representative
VskillsVskills has developed a new strategic framework for Skill Development for early school leavers and existing workers...
View CoursePopular contact centre courses in Nigeria
Customer Satisfaction & Loyalty
ConvertasDay 1 Key definitions · Customer satisfaction, retention, loyalty and delight · Levels of ...
View CourseAdvanced Customers Relation Management
ConvertasDay One: Defining and appreciating the customer · Definition of customer · Definition of cu...
View CourseAdvanced Customer Service Workshop
ConvertasDay One Customer service · Quotations on customer service · Service definitions and concepts · Quality...
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