Online courses in contact center
Ecommerce Mastery
Learners Point Training InstituteOVERVIEW: Ecommerce is a rapidly growing career field with numerous opportunities. The Ecommerce Mastery course in Du...
View CourseCertified Facility Manager (CFM)
Learners Point Training InstituteOVERVIEW: The Certified Facility Manager certification is a credential that is recognized across the world and valued...
View CourseCertified Business Analysis Professional (CBAP)
Learners Point Training InstituteOVERVIEW: The Certified Business Analysis Professional is a professional certification for individuals with extensive...
View CourseCCBA
Learners Point Training InstituteOVERVIEW: The Certification of Capability in Business Analyst represents one of the fastest-growing professional cert...
View CourseChange Management Foundation
International Institute for Learning, IncChange Management Foundation Course: This comprehensive 3-day Change Management Foundation course offers in-depth, p...
View CourseAPMG Change Management Practitioner
International Institute for Learning, IncChange Management Practitioner Course: This comprehensive 2-day Change Management course provides practical knowledg...
View CourseBalanced Scorecard (BSC)
The Gulf ConsultantThe benefits of the Balanced Scorecard Building a Balanced Scorecard from scratch Enhancing financial results ...
View CourseCertification of Competency in Business Analysis (CCBA) Boot Camp
International Institute for Learning, IncCCBA® Exam Preparation Course: This targeted CCBA® (Certified Competency Business Analysis Professional&trad...
View CourseChange Management Foundation
International Institute for Learning, IncChange Management Foundation Course: This course provides practical knowledge on Change Management Techniques a...
View CoursePopular contact center courses in Nigeria
Motivational Methods and Techniques Workshop
ConvertasObjectiveUnderstand employee engagement and motivation Understand the components of employee engagement Unde...
View CourseSimplification of Work Process
ConvertasDay 1 The Management Process in Perspective · Planning the work · Types of plans ·...
View CourseLeadership Excellence Workshop
ConvertasObjectiveEmphasize the critical study of leadership and its implications for global leadership Introduce selec...
View CourseMergers and Acquisitions
ConvertasDay 1 Fundamentals of mergers and acquisitions · Distinction between mergers and acquisitions ·...
View CourseBusiness Continuity Management
ConvertasObjectiveExplain the approach for establishing an operational Business Continuity Management System (BCMS) align...
View CourseCreativity, Problem Solving & Decision Making
ConvertasDay One · Problem solving and decision making · Definitions and tools: an overview ·...
View CourseHR Leadership Development Program
ConvertasDay One The HR business and outside expectations · Incorporating outside expectations into the 'HR ...
View CourseResult Based Management Workshop
ConvertasObjectiveUnderstand the theory of change and strategic results framework Risk register Integrated monitoring...
View CourseCorporate Social Responsibility
ConvertasDay 1: Introduction to Corporate Social Responsibility · Defining Corporate Social Responsibility &midd...
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