Online courses in back office
Customer Relationship Management
Learners Point Training InstituteThe Customer Relationship Management course introduces professionals to foundational concepts of CRM that they can im...
View CourseClient Relationship Management
International Institute for Learning, IncClient Relationship Management Course: Effective client relations are crucial for building trust and achieving commo...
View CourseCustomer Relations Management (CRM)
Al Manal Training CenterCustomer Relationship Management (CRM) is dedicated to strategies for creating and maintaining a loyal customer base,...
View CourseOffice Admin and Customer Service Diploma
London Institute of Business & ManagementLearn the essential skills for providing excellent and professional service with the Office Admin and Customer Servic...
View CourseCustomer Relationship
Global CoursesThis Maximising Customer Relationship course is for professionals who want to be successful in their field. The cours...
View CourseRescuing Difficult Customers Certification
Courses Distance Learning Ltd.Rescuing Difficult Customers Certification Even successful organisations will have to deal with dissatisfied customer...
View CourseCustomer Service - Diploma
Oxford Home Study CollegeIf you wish to implement an effective customer service programme in your organisation or simply want to dev...
View CourseCustomer Service Essential Certificate
Alpha AcademyCustomer satisfaction can lead to greater sales and a good reputation. To achieve this, you need to learn the importa...
View CourseCustomer Service Manager
IOMH - Institute of Mental HealthThe role of a Customer Service Manager is vital in shaping a company’s reputation and ensuring high levels of c...
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Advanced Customers Relation Management
ConvertasDay One: Defining and appreciating the customer · Definition of customer · Definition of cu...
View CourseAdvanced Customer Service Workshop
ConvertasDay One Customer service · Quotations on customer service · Service definitions and concepts · Quality...
View CourseCustomer Satisfaction & Loyalty
ConvertasDay 1 Key definitions · Customer satisfaction, retention, loyalty and delight · Levels of ...
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