help desk careers in Kenya
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Online courses in help desk
Customer Relationship Management
Learners Point Training InstituteThe Customer Relationship Management course introduces professionals to foundational concepts of CRM that they can im...
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Customer Service - Diploma
Learnovate Training CenterOutline of Our Customer Service Training21 Hours of formal training to provide customer query resolution ; Wee...
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Client Relationship Management
International Institute for Learning, IncClient Relationship Management Course: Effective client relations are crucial for building trust and achieving commo...
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Customer Care Complaints Management
John AcademySuccessful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint m...
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Business Etiquette and Professionalism Certified Diploma
Alpha AcademyBusiness etiquette is important to formally communicate with colleagues and potential clients. Presenting yourself pr...
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Telephone Skills Diploma
Global EdulinkBuild confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Dipl...
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Telesales Executive Excellence
StudyHubDive deep into the captivating world of telephonic commerce with our course, “Telesales Executive Training: Exc...
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Achieving Sales on the Telephone Certificate
New Skills AcademyAchieving Sales on the Telephone Certificate The Achieving Sales on the Telephone course will teach you the skills an...
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Customer Service Skills
Course LineThe Customer Service Skills course begins with the essential knowledge of Customer Service Skills and progresses to i...
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Popular help desk courses in Kenya
Customer Satisfaction & Loyalty
ConvertasDay 1 Key definitions · Customer satisfaction, retention, loyalty and delight · Levels of ...
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Advanced Customer Service Workshop
ConvertasDay One Customer service · Quotations on customer service · Service definitions and concepts · Quality...
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Advanced Customers Relation Management
ConvertasDay One: Defining and appreciating the customer · Definition of customer · Definition of cu...
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