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Online courses in back office executive
Customer Relationship Management
Learners Point Training InstituteThe Customer Relationship Management course introduces professionals to foundational concepts of CRM that they can im...
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Customer Relations Management (CRM)
Al Manal Training CenterCustomer Relationship Management (CRM) is dedicated to strategies for creating and maintaining a loyal customer base,...
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Customer Service - Diploma
Learnovate Training CenterOutline of Our Customer Service Training21 Hours of formal training to provide customer query resolution ; Wee...
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Know Your Customers
John AcademyTo provide better services and create a bond of trust with the customer, you must know your customers. This is where ...
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Connecting with Customers Certification
Courses Distance Learning Ltd.Connecting with Customers Certification Connecting with customers is one of the most vital elements to the success of...
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Customer Service Skills
Course LineThe Customer Service Skills course begins with the essential knowledge of Customer Service Skills and progresses to i...
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Customer Service
Study 365Certificate in Customer Service - Level 3If you've losing money because of bad customer service, here's a...
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Telephone Skills Diploma
Global EdulinkBuild confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Dipl...
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Diploma in Telesales Marketing Level 3
1TRAININGOverviewWould you like to gain an accredited qualification which demonstrates a high level of skill and knowledge...
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Popular back office executive courses in Kenya
Customer Satisfaction & Loyalty
ConvertasDay 1 Key definitions · Customer satisfaction, retention, loyalty and delight · Levels of ...
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Advanced Customers Relation Management
ConvertasDay One: Defining and appreciating the customer · Definition of customer · Definition of cu...
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Advanced Customer Service Workshop
ConvertasDay One Customer service · Quotations on customer service · Service definitions and concepts · Quality...
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