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Customer focused service is key to Strengthening and growing relationships which leads to winning a new business. Th...

Formulas make Excel smart. With out them, Excel is just a data keeping tool. But by using formulas, you can crunch da...

Customer Relationship Management (CRM) is dedicated to strategies for creating and maintaining a loyal customer base,...

Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This...

To become part of the professional business world, it is important that you know how to present yourself professional...

OverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...

Vskills has developed a new strategic framework for Skill Development for early school leavers and existing workers...

Our Customer Service Management course is designed for professionals who want to thrive in their profession. Th...

Customer satisfaction can lead to greater sales and a good reputation. To achieve this, you need to learn the importa...