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Dealing with Difficult People and Situations Certificate
New Skills AcademyHandling Difficult People and SituationsDifficult people cost businesses hundreds of billions of pounds every yea...
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Customer Service
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
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Customer Service Diploma
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
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Certified EPABX Operator
VskillsEPABX stands for Electronic Private Automatic Branch Exchange which is a private telephone network used by companie...
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Learning Impressive Telephone Techniques Certificate
New Skills AcademyLearning Impressive Telephone Techniques Certificate Telephone communications are an integral part of most businesses...
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Customer Service Skills
John AcademyThe way you treat your customers can make or break the deal. That’s why the first rule of building a successful...
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Achieving Sales on the Telephone Certificate
New Skills AcademyAchieving Sales on the Telephone Certificate The Achieving Sales on the Telephone course will teach you the skills an...
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Online Telephone Receptionist
John AcademyConvincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job e...
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Telesales Executive
John AcademyLearn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this ...
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