Online courses in contact center
CCBA
Learners Point Training InstituteOVERVIEW: The Certification of Capability in Business Analyst represents one of the fastest-growing professional cert...
View CourseEcommerce Mastery
Learners Point Training InstituteOVERVIEW: Ecommerce is a rapidly growing career field with numerous opportunities. The Ecommerce Mastery course in Du...
View CourseCertified Business Analysis Professional (CBAP)
Learners Point Training InstituteOVERVIEW: The Certified Business Analysis Professional is a professional certification for individuals with extensive...
View CourseCertified Facility Manager (CFM)
Learners Point Training InstituteOVERVIEW: The Certified Facility Manager certification is a credential that is recognized across the world and valued...
View Courseشهادة محترف الحوكمة وإدارة المخاطر والإمتثال
AL KHEBRAH INSTITUTE FOR FINANCIAL AND MANAGERIAL TRAININGالجهة المانحة للإعتماد الدوليمجموعة الإلتزام والنزاهة (OCEG) الاختبار عبارة عن 100 سؤال والزمن للاختبار ساعتان...
View CourseChange Management Foundation
International Institute for Learning, IncChange Management Foundation Course: This course provides practical knowledge on Change Management Techniques a...
View CourseMicrosoft Power BI
Al Manal Training CenterAre you struggling to make sense of your data and present it in an insightful, interactive manner? With Microsoft Pow...
View CourseLeadership & Communication
The Gulf ConsultantThe Leadership & Communication course is designed to equip professionals with the essential skills required to le...
View CourseAPMG Change Management Practitioner
International Institute for Learning, IncChange Management Practitioner Course: This comprehensive 2-day Change Management course provides practical knowledg...
View CoursePopular contact center courses in Ghana
Result Based Management Workshop
ConvertasObjectiveUnderstand the theory of change and strategic results framework Risk register Integrated monitoring...
View CourseAdvanced Supervisory Skills
ConvertasDay 1 The role of the supervisor · Definition of the supervisory role · Myths about superv...
View CourseStrategic Marketing Planning
ConvertasDay 1 Marketing concept · Scope and functions · Competitive pressures changing the world ...
View CourseCreativity, Problem Solving & Decision Making
ConvertasDay One · Problem solving and decision making · Definitions and tools: an overview ·...
View CourseKPIs Setting, Tracking & Providing Feedback
ConvertasDay 1 The annual strategy cycle and its major phases and components · Various types of analyses &middo...
View CourseSimplification of Work Process
ConvertasDay 1 The Management Process in Perspective · Planning the work · Types of plans ·...
View CourseMotivational Methods and Techniques Workshop
ConvertasObjectiveUnderstand employee engagement and motivation Understand the components of employee engagement Unde...
View CourseHR Leadership Development Program
ConvertasDay One The HR business and outside expectations · Incorporating outside expectations into the 'HR ...
View CourseEmergency Response Planning: Crisis Management
ConvertasDay 1 Hazard action prevention · Overview of prevention methods · Vulnerability analysis ...
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