Online courses in telephone skills
Certified EPABX Operator
VskillsEPABX stands for Electronic Private Automatic Branch Exchange which is a private telephone network used by companie...
View CourseDealing with Difficult People and Situations Certificate
New Skills AcademyHandling Difficult People and SituationsDifficult people cost businesses hundreds of billions of pounds every yea...
View CourseDiploma in Customer Service: Telephone Etiquette
Alpha AcademyAs the telephone is now widely used in business, it is important that we excel in areas of telephone communication. I...
View CourseTelemarketing Skills Diploma Level 3
Alpha AcademyTelemarketing skills are important to be able to build good customer relationship by endorsing your products or assis...
View CourseCustomer Service Advisor
Lead AcademyOverviewWhether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this...
View CourseOnline Telephone Receptionist
John AcademyConvincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job e...
View CourseCall Centre & Customer Service
Course GateDescription:The key to a company's success is making sure their call centre supervisors are trained in their prod...
View CourseTelephone Skills Diploma
Global EdulinkBuild confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Dipl...
View CourseTelephone Handling Skills Diploma
1TRAININGOverviewProviding excellent customer service is essential to the long-term viability of every business. Dipl...
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