Online courses في Back office
CRM – Customer Relationship Management
Course LineThe Customer Relationship Management course begins with the essential knowledge of Customer Relationship Management a...
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Phone-Based Customer Service
Apex LearningOverviewThis comprehensive course on Phone-Based Customer Service will deepen your understanding of thi...
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Customer Services Course (Level 1)
Brentwood Open Learning CollegeOn this customer service course you will learn basics of customer services. The key topics you will explore include; ...
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Customer Care: Getting It Right
Course CentralHow people are treated by organisations when they first make contact can be crucial. As the saying goes, if you...
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Customer Care Diploma
Brentwood Open Learning CollegeIf you wish to implement an effective customer care programme in your organisation or simply want to develo...
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Dealing with Difficult People and Situations Certificate
New Skills AcademyHandling Difficult People and SituationsDifficult people cost businesses hundreds of billions of pounds every year....
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Customer Care Certificate
New Skills AcademyCustomer Care CertificateThe Customer Care Certificate will give you all of the information you require to effectiv...
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Call Centre Agents Level 2
Adams AcademyEvery phone call requires some sales and marketing service skills. The Call Centre Agents Training Level 2 course tea...
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Certified Airline Customer Service Professional
SQILAH ADVANCED LEARNINGThis course is recently launched in July ; Course Code: AV15About the Course: The airline industry ...
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