Online courses in Customer Service
Certificate in Call Centre Success
Global EdulinkDo you work for a call centre dealing with product support or information enquiries? Or, carry out telemarketing? Or,...
View CourseAchieving Sales on the Telephone Certificate
New Skills AcademyAchieving Sales on the Telephone Certificate The Achieving Sales on the Telephone course will teach you the skills an...
View CourseCustomer Service Essential Certificate
Alpha AcademyCustomer satisfaction can lead to greater sales and good reputation. To achieve this, you need to learn the importanc...
View CourseDiploma in Customer Service
Global EdulinkCourse overviewGive your career a boost with the well-recognised Global Edulink’s Diploma in Customer Servi...
View CourseDealing with Difficult People and Situations Certificate
New Skills AcademyHandling Difficult People and SituationsDifficult people cost businesses hundreds of billions of pounds every year....
View CourseLearning Impressive Telephone Techniques Certificate
New Skills AcademyLearning Impressive Telephone Techniques Certificate Telephone communications are an integral part of most businesses...
View CourseTelephone Handling Skills Diploma
1TRAININGOverviewProviding excellent customer service is essential to the long-term viability of every business. Dipl...
View CourseDiploma in Telesales Marketing Level 3
1TRAININGOverviewWould you like to gain an accredited qualification which demonstrates a high level of skill and knowledge...
View CourseTelephone Skills Diploma
Global EdulinkBuild confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Dipl...
View Course