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Customer focused service is key to Strengthening and growing relationships which leads to winning a new business. Th...

Customer Relationship Management (CRM) is dedicated to strategies for creating and maintaining a loyal customer base,...

About the Program Successful client relations portray trust and progress toward common goals. The objective of t...

OverviewWould you like to gain an accredited qualification which demonstrates a high level of skill and knowledge...

As the telephone is now widely used in business, it is important that we excel in areas of telephone communication. I...

Nowadays, jobs in call centres is a very appealing and a well sort out wanted job. The youths of this generation seek...

If you wish to implement an effective customer care programme in your organisation or simply want to develo...

A qualification like this will dramatically improve your CV and make you much more employable.This Customer Servi...

OverviewThis comprehensive course on Phone-Based Customer Service will deepen your understanding of thi...